LAST MODIFIED: July 01, 2019
WEB SITE INTENDED AUDIENCE
Our Site is intended for use by individuals of adult age and professionals. Each user of this Site is expected to be an adult.
POLICY FOR CHILDREN
The Company does not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided herein.
MODIFICATION OR SUSPENSION OF THE WEB SITE
You understand that the Company may at any time, as determined in its sole discretion, modify this Site or suspend or discontinue all or any part of its operation, without notice to you, and you acknowledge that there is no consequence or liability to that Company for doing so.
This Site is owned by the Company and/or its affiliates. All right, title, and interest to the Content (as such term is defined below) displayed on the Site, which Content includes, but is not limited to, (i) the look and feel of this Site; (ii) ts and URL of this Site, but excluding User Content (as such term is defined below), are the sohe data, information, text, graphics, images, sound or video materials displayed as part of this Site; (iii) and the designs, trademarks, service marks, trade name property of the Company and/or its affiliates and/or other parties with whom the Company maintains a relationship.
PROTECTION OF INTELLECTUAL PROPERTY RIGHTS AND LICENSE
ELIGIBILITY FOR SITE REGISTRATION AND ACCOUNT SECURITY
You must be at least eighteen (18) years of age to use the Service. By agreeing to these Terms, you represent and warrant to us: (i) you are at least eighteen (18) years of age; (ii) you have not previously been suspended or removed from the Service; and (iii) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.
The use of the Site is for your personal use only and may not be used for any commercial purpose. Certain functions of the Site may require registration, including purchasing products and posting reviews. Your use of the Site, including registration, requires you to be of legal age in the jurisdiction where you live. If you are eligible to register, you will be given an email address/username and password for your account. You are responsible for maintaining the confidentiality of your registered account and its username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password and you agree that you will not use the account, username, email address or password of another user at any time. You agree to notify us immediately if you suspect any unauthorized use of, or access to, your account, username and/or password. We reserve the right, at any time for any or for no reason, determined in our sole discretion, to change any username provided by you and to refuse to provide you with service and/or to terminate your account without notice. If you have reason to believe that your account is no longer secure, then you must immediately notify us at email@example.com.
Open Source Software
The Service may include open source software or third party software. Any such software, if applicable, is made available to you under the terms of the applicable licenses.
SMS/text/Whatsapp Message Alerts
By accepting marketing communications from Yours on our website or by consenting to Yours’s SMS/text/Whatsapp/Whatsapp messaging service, you agree to receive SMS/text/Whatsapp messages with service, transaction, account-related, and promotional news and alerts from Yours to your mobile phone number provided, even if your mobile number is registered on any state or federal Do Not Call list. You certify that your mobile number provided is true and accurate and that you are authorized to enroll the designated mobile number to receive such text messages and calls. You acknowledge and agree that the text messages and calls may be sent using automated technology, including through an automatic telephone dialing system. Standard message and data rates may apply from your carrier. Consent to receive text messages is not required as a condition of purchase. Check your mobile plan and contact your mobile carrier for details. You are solely responsible for all charges related to SMS/text/Whatsapp messages and calls, including charges from your mobile carrier. You can unsubscribe from receiving promotional text messages and calls at any time. Please note that unsubscribing from promotional SMS text messages will not prevent you from receiving SMS texts from Yours directly relating to your use of the Service, such as account or security information that is necessary to provide the requested Service to you. To unsubscribe from text messages at any time, text STOP, END, CANCEL, UNSUBSCRIBE or QUIT to +65-8894-0174 or reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any text message you receive from Yours. You may receive one final text message from Yours confirming your request. For help, contact us at firstname.lastname@example.org.
USE OF THE SITE
The use of the Site is for your personal use only and may not be used for any commercial purposes whatsoever. Moreover, you acknowledge that you cannot sell or resell any of the products, including samples, that you purchase or otherwise receive from the Company. You likewise acknowledge that you may not and agree that you shall not:
- use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.
- attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Company server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.
- probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.
- reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
- take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or the systems or networks, of the Company or any systems or networks connected to the Site or to the Company.
- use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction (if any) being conducted on the Site, or with the use of the Site by any other party.
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to the Company on or through the Site or any service (if any) offered on or through the Site.
- pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
ACCURACY OF USER DATA
The user is solely responsible for the data shared in the skin assessment on our website. The products are recommended based on the inputs shared by the user in the skin assessment, hence, the company is not responsible for any skin allergies or reactions that may occur as a result of using the products if it was not highlighted in the skin assessment.
All prices on our website are listed in the respective currency of the country where you are visiting from or in USD if the country specific pricing is not available. All prices are inclusive of GST but do not include any customs fees as that is determined by the country of import. We reserve the right to change our prices at any time without prior notice.
In order to make purchases through this Site, you will be requested to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details. By entering your payment details you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
Certain features of the Service, including, without limitation, the ordering of Products, may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable unless otherwise stated in our refund policy.
Yours Reserves the right to determine pricing for the Service, including the price of the Products. Yours, at its sole discretion, may make promotional offers with different features and different pricing to any of its customers. These promotional offers, unless made to you, will not apply to your offer or these Terms.
You authorize Yours or its third party payment processor to charge all sums for the orders of Products that you make and fees for the Service as described in these Terms or published by Yours, to the payment method you provide us. If you pay any fees with a credit card, Yours or its third party payment processor may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.
We require you to set up a valid payment method for your account. We reserve the right to charge your selected payment method for any amounts due under the Terms of Service or for any purchase or subscription amounts. If there is a problem with charging your selected payment method, we may charge any other valid payment method associated with your account. You authorize us to charge any payment method associated with your account, including if your selected payment method is declined or no longer available to use for payment. You are responsible for all purchases using the payment method associated with your account. "Payment method" means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your account with a third party.
We use a third-party payment processor (our "Payment Processor") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for purchases. Processing of payments will be subject to the terms, conditions and privacy policies of our Payment Processor in addition to these Terms. We are not responsible for errors by the Payment Processor. By ordering products and services from our website, you agree to pay us, through our Payment Processor, all charges at the prices then in effect, in accordance with the applicable payment terms, and you authorize us, through our Payment Processor, to charge your chosen payment provider (your "Payment Method"). You agree to make payment using that Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment. Currency conversion charges are levied by your respective bank and hence will not be a liability of the Company.
If we, through our Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.
Yours Skinlabs Pte Ltd. offers a recurring subscription membership in which your skincare products will be shipped to you at selected intervals of 30 or 60 days and you will be billed 3 days before the ship date. Your subscription begins on the date of purchase.
Subject to our Terms & Conditions, you may cancel or modify your subscription at any time in your account settings or by emailing us at email@example.com.
You must submit modifications and cancellation requests at least 3 business days before the next subscription ship date.
AUTO-RENEWALS AND RECURRING BILLING
Some of the Paid Services, such as the purchase of auto-replacing Yours skincare and other cosmetic or beauty products, may consist of an initial period for which there is a one-time charge or a Trial Offer (defined below), followed by recurring periodic charges as agreed to by you when you sign up for such auto-replacing products ("Subscription Services"). The Subscription Services may give you the ability to specify how regularly you would like to order any auto-replacing products. Unless you opt out of a Subscription Service, which can be done via the methods described below, the Subscription Services that you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term you originally selected, at the then-current non-promotional rate. More information on Subscription Services can be found at our Subscription Terms. By choosing a Subscription Service, you acknowledge that such Subscription Service has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to the effective date of cancellation. All recurring payments relating to Subscription Services are fully earned upon payment.
By choosing the Subscription Service, you acknowledge that such Subscription Service has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to the effective date of cancellation. All recurring payments relating to the Subscription Service are fully earned upon payment.
We store given billing details for all auto-renewing and recurring payments. This information is highly protected and will not be shared.
To change or cancel your Subscription at any time, go to your account settings or email "Cancel Subscription" to firstname.lastname@example.org. If you terminate a Subscription Service, your subscription will not be renewed after your then-current subscription term expires.
This Site may offer interactive features that allow you to submit content (“User Content”) to this Site. You agree that any use by you of such features and any User Content submitted by you, shall be your sole responsibility, shall not infringe or violate upon the rights of any other party or violate any laws, contribute to or encourage any infringement or other unlawful conduct, or be obscene, objectionable or in poor taste. Any submission of User Content specifically implies that you have each and every necessary right and license to make each such submission. Accordingly, do not provide any information and/or data to this Site or otherwise make any use of this unless it complies with the foregoing requirements. To the extent that you post, upload or otherwise transmit any User Content to the Site, you hereby grant to the Company an irrevocable, worldwide, royalty-free, non-exclusive license to make use of such User Content in such manner and for any purpose whatsoever as determined by the Company in its sole discretion without any obligation whatsoever upon the Company to provide you with compensation or other right. Furthermore, and without limiting the generality of the foregoing, to the extent that you provide any User Content to the Site, you may not, and agree that you shall not:
- violate the rights of others including patent, trademark, trademark, trade secret, copyright, privacy, publicity or other proprietary rights.
- impersonate or attempt to impersonate any person or entity.
- introduce or engage in activity that involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of or access to a computer or a computer network.
- interfere with, damage, disable, disrupt, impair, create an undue burden on, or gain unauthorized access to the infrastructure of the Site or the systems or networks, of the Company or any systems or networks connected to the Site or to the Company.
- cover, remove, disable, block or obscure advertisements or other portions of any Content or any other person’s User Content on the Site.
- advertise or promote competing products.
- engage in any commercial activity.
We do not endorse any User Content transmitted to or posted on the Site, and we do not guarantee the accuracy, integrity or quality of any User Content. You understand that as a result of your use of this Site, you may be exposed to User Content that is offensive, indecent or objectionable to you and that under no circumstances are we responsible or liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content.
COMPLIANCE WITH LAWS
You acknowledge that you must comply with all applicable laws regarding your use of this Site, including, without limitation, laws regarding import/export of technical data by virtue of your online transmission. The user is also responsible for taxes, duties, and other governmental assessments associated with the activity in connection with our products or services.
LINKS TO OTHER SITES
THE INFORMATION, INCLUDING, WITHOUT LIMITATION, ANY ADVICE AND RECOMMENDATIONS, ON THE SITE IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR IS IT TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM, NOR IS IT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE OR SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER. YOU ARE ADVISED TO SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT.
YOU UNDERSTAND AND ACKNOWLEDGE THAT THE COMPANY AND ITS AGENTS HAVE NO RESPONSIBILITY WHATSOEVER FOR ANY CONSEQUENCE TO YOU THAT MAY ARISE FROM AND/OR RELATE TO, DIRECTLY OR INDIRECTLY, ANY ACTION YOU TAKE OR REFRAIN FROM TAKING BASED ON THE CONTENT, INFORMATION, SERVICES OR OTHER MATERIAL ON THE SITE. WHILE THE COMPANY STRIVES TO KEEP THE CONTENT ON THE SITE ACCURATE, COMPLETE AND UP-TO-DATE, THE COMPANY DOES NOT GUARANTEE, AND IS NOT BE RESPONSIBLE FOR, ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE CONTENT ON THE SITE.
DISCLAIMER OF WARRANTIES WITH RESPECT TO USE OF THE SITE
THE SITE, AND THE CONTENT PROVIDED THEREIN, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
THE COMPANY DOES NOT MAKE ANY WARRANTY THAT THIS SITE WILL MEET YOUR REQUIREMENTS OR THAT ACCESS TO THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. THE COMPANY MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR AS TO THE ACCURACY, QUALITY OR RELIABILITY OF ANY CONTENT OR OTHER INFORMATION OBTAINED THROUGH THIS SITE.
YOU UNDERSTAND AND ACKNOWLEDGE THAT ANY CONTENT, MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS USED AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM AND/OR NETWORK OR FOR ANY LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOAD OF SUCH CONTENT, MATERIAL AND/OR DATA.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH THE SITE SHALL CREATE ANY IMPLIED WARRANTY.
The Company attempts to describe the Company’s products as accurately as possible, and depict the most up-to-date product packaging available. The Company does not warrant that product descriptions are accurate, complete, reliable, current or error-free, or that product packaging depicted on the Site will match the actual product and or product packaging that you receive.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL THE COMPANY, ITS AFFILIATES, ITS SUPPLIERS OR AGENTS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE SITE; (2) THE USE OF, OR THE INABILITY TO USE, COMPANY PRODUCTS; (3) THE COST OF PROCUREMENT OF SUBSTITUTE ITEMS OR WEB SITES. MOREOVER, YOU UNDERSTAND THAT YOUR SOLE REMEDY AGAINST THE COMPANY FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF OUR AGREEMENT TO ALLOW YOU TO MAKE USE OF THIS SITE AND WITHOUT WHICH THE SITE AND ITS CONTENT WOULD BE UNAVAILABLE TO YOU.
TERMINATION OF USE
LIMITATIONS OF ACTIONS BROUGHT AGAINST THE COMPANY
APPLICABLE LAW; VENUE
Disputes will be resolved by arbitration, by a single arbitrator, to be conducted in English and with its seat in Singapore. The arbitration will be governed as per the rules of Singapore International Arbitration Centre. The Parties will approach the Singapore International Arbitration Centre to conduct the arbitration and appoint the arbitrator, in accordance with its rules.
Nothing shall preclude any Party from seeking interim or permanent equitable or injunctive relief, or both, from the competent courts, having jurisdiction to grant relief on any disputes or differences arising from this Agreement. The pursuit of equitable or injunctive relief shall not be a waiver of the duty of the Parties to pursue any remedy (including for monetary damages) through the arbitration described in this Clause.
MODIFICATIONS TO THE AGREEMENT
The information communicated on the Site constitutes an electronic communication. When you communicate with us through the Site or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You acknowledge that we may communicate with you electronically and that any such communication, as well as, any notices, disclosures, agreements or other communications that we provide to you electronically, are equivalent to communications between us in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.
It is the policy of the Company to decline unsolicited suggestions and ideas. Notwithstanding the foregoing, any inquiries, feedback, suggestions, ideas or other information you provide to the Company and/or the Site (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. To the extent that you post, upload or otherwise transmit any Submissions to the Company and/or the Site, by such submission you will be deemed to have granted us full ownership of the Submission as if we had created, developed and posted the Submission for our own purposes. We reserve the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign any Submission in any way as we see fit, including but not limited to copying it in whole or in part, creating derivative works therefrom, distributing and displaying any such Submission in any form, media or technology, whether now known or hereafter developed, alone or as part of other works or using any such Submission within or in connection with our products. You also acknowledge that your Submission will not be returned by us and we may use your Submission, and any ideas, concepts or know how contained therein, without payment to you of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products. If you make a Submission, then it will be conclusively presumed and you will be deemed to have represented and warranted that you are the owner of or otherwise control the rights to your Submission. If you make a Submission, it will be conclusively presumed and will be deemed to represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You understand that you may not use a false email address, impersonate any person or entity or otherwise mislead or attempt to mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims made as to rights in any Submission made by you or any damages arising from any Submission made by you.
- Assignability: You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice.
- Additional Terms: Your use of the Service is subject to any and all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to on the Service (the "Additional Terms"), such as rules applicable to particular features or content on the Service. All Additional Terms are hereby incorporated by reference into, and made a part of, these Terms.
NO THIRD PARTY BENEFICIARIES
LINKING TO www.lovefromyours.com
Linking to the Site from another website (“Linking Site”) is only allowed by the prior written approval of the Company.
All content included on the Site, including the web site design, software, text, graphics and images is the property of the Company and its affiliated companies or its content suppliers and is protected by the copyright laws of Singapore and internationally. The images used on this site are the property of their respective copyright owners and are used by the Company pursuant to express authorization from the copyright owners or their agents. The content, images and software on this site may be used as a shopping resource or information for use of the Company products. Any other use, including, the reproduction, modification, distribution, transmission, republication or display, of the content, images and software on this site is strictly prohibited.
The trademark Love From Yours is a registered trademarks of Yours Skinlabs Pte Ltd and is registered in the United States and under process of registration in many other countries throughout the world. None of the Trademarks may be used without the prior written consent of the Company and/or the owners thereof.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
The Company asks the users of this Site to respect the intellectual property of others If you believe in good faith that a work of yours has been copied in a way that constitutes copyright infringement, please provide the Copyright Agent of the Company the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Site;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
The Copyright Agent for the Company of claims of copyright infringement on its Site is Navneet Kaur who can be reached as follows: email@example.com
Upon receipt of the written notification containing the information as outlined in 1 through 6 above, the Company will review the written notification with it legal counsel and will take such action as it, in the exercise of its sole discretion, deems appropriate which may include, but may not be limited to: (i) removing or disabling access to the material that is alleged to be infringing; (ii) forwarding the notification to such alleged infringer (“Subscriber”); or (iii) notify the Subscriber that it has removed or disabled access to the material.